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Customer Support
At GloboTech Communications, Technical Support is available 24/7/365.
Contact us through one of the many methods and one of our techs will get back to you right away.
Our goal is to help you resolve your issue as quickly as possible.
24/7 Helpdesk Support
Submit a ticket or e-mail to our staff team any time. Once we have received your ticket, we will work quickly to resolve any problems. Visit our Helpdesk at support.gtcomm.net.
Turn-key Solution
Customers with little knowledge in server administration can rest assured that our support team will be there to assist them with any problems they might encounter. Contact us if you would like to learn more about our management services.
Advanced Solutions
Customers with complex infrastructure will be provided with their own Technical Account Executive. With their assistance, our customers will be able to manage their advanced solutions with the same person without having to explain their configuration each time they need a helping hand. Contact us if you would like to learn more about our Technical Account Executive.
- 24/7 Emergency Support
- Fast Response time
- Fast Hardware Replacement
- Knowledgeable Staff
- Easy to use ticket system
- Reliable Servers
- 100% network uptime
- Redundant Infrastructure
- Secure facilities
- Optional Management Plans
- Technical Account Executive
- Free recommendations
Read what our customers have to say about our services:
- Angels have been using GloboTech Communications for the last couples of years and we could not be happier with the service they provide. The migration from our old ISP to GTComm.net was painless and all members of their staff were efficient, helpful and very cooperative. The DDOS support they provide us is invaluable and has allowed us to continue operating when we were under DDOS attack. I cannot recommend them or their services highly enough.Jeremy Angel@ Angels The Costumiers
- We were looking for a hosting company that could meet our rapid growth. The GloboTech Communications team is proactive, professional and always attentive to our needs. They were able to design and deploy a fully redundant network. We recommend them without hesitation!Alexandre Paquet@ Ludis Media
- Working with GloboTech Communications has been great, we have several years affiliated with their services and never experienced an outage nor emergency issues that could damage our ongoing operations, any doubts or misunderstandings that has raised have been solved in very short time and client service is always available, this is a good partner for my businessFranklin Glass@ Grant Thornton DO
- I have been working with GloboTech Communications since 2000 and I watched them grow over the years. GTComm.net is more of a business partner than a simple provider, they have been helping us in every aspect of our business since they understand it completely. I can say it with no shame, Genious wouldn’t be standing where it is right now without GloboTech Communications.Hamza Aboulfeth@ Genious Communications
- I want to take the time to recommend the services of GloboTech Communications to all people who have a need for efficiency and professionalism for hosting and web services. I tried another host before but I am happy to have found the best! I have worked with them for several years now and I always receive outstanding service every time. Thank you to the whole team!Onil Brosseau@ Studio Web Plus
- GloboTech Communications’ friendly support team is easily reachable 24/7 by submitted a support request ticket. They respond to all our requests quickly which makes them the best hosting provider we have ever seen. They always have answers to all our problems and are always ready to help us offer the best service to our clients. Thank you to GloboTech Communications for the unique service they have been providing during all these years!Francine Joyal@ Concept J
- Having a business that specializes in digital media, it’s important to rely on quality web services. We have been using GloboTech dedicated servers for several years to support our company’s infrastructure, online development pipeline and to serve over 15 million gamers around the world. GloboTech has always provided us with great 24/7 support, competitive pricing and a tailored solution for our business needs.Pat Toulouse@ Ratrod Studio
